Refund & Returns Policy

Business name: SkateFlow.

Last updated: 2025-11-04

Return Window

We accept returns within 7 days from the delivery date.

Eligibility

  • Items must be unused, in original packaging, with tags.
  • Proof of purchase is required.

Non‑returnable Items

Gift cards, downloadable items, and used/installed parts are not eligible.

Return Shipping

Customer pays return shipping unless the item is defective or wrong.

Refund Method

Approved refunds are issued to the original payment method in 5–7 business days.

How to Initiate

  1. Contact us at binod90@joycloud.io within 7 days of delivery.
  2. Pack the item securely and include order details.
  3. Share return tracking; we’ll process once received and inspected.

Contact

Email: binod90@joycloud.io · Phone: +91 8368668892